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social media the organisational change agent

Photo thanks to riklomas I came across two new reports on how connectedness, new touchpoints and feedback loops are affecting organisations, the marketing function and “where it sits”, and also...

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competitive advantage – how we work

I’ve experienced it, you’ve experienced it. Everyone has. To some extent, we know what’s not working for us, but often we don’t act on it. Some times, in many organisations (if I extrapolate on my own...

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